Organization Management

 Org Management:

The Org structure in CRM can be different from ECC.

 There is no limits on the levels that can be used in structure of CRM system.

 Org can be created as BP. System automatically creates an account with role “Org unit”.

You can specify validity when editing Org units.

 For example, a new sales office will open on the first of January next year.

 Transaction code  for Org Structure – ppoma_crm.

Organization  Data in SAP CRM

Organizational management in SAP CRM offers a flexible tool for maintaining the company structure for different scenarios (Sales, Service and Enterprise Buyer Professional).
You can maintain the company structure including the positions and employees in an application and assign specific data (attributes) to the organizational units.
This new maintenance makes new functions possible, for example, you can set the automatic determination of organizational data for the transaction using the organizational model display in Customizing.
  


Attributes of Org Unit
1) Division: Group of similar products called Division
2) Distribution Channel:
a)Is not an independent object. It is an attribute that can be assigned to an organizational unit.
b) Can be replicated from the SAP ECC (during the initial download), or, can be defined in SAP CRM in Customizing.
3) Tupel: Combination of Division and distribution is called Tupel.

Note: To transfer common distribution channel and divisions from R/3 to CRM, you need to start transaction CRMD_DOWNLOAD_OM and execute report with option sales area bundling.