Product Master

Product types are predefined in the system.

In CRM Web UI, the term “Product” is usually used instead of “Material Master”.

ERP material master data can be transferred to the CRM system.

An ERP material master comprises various data and views, some of which cannot be processed in the CRM system (for example, accounting data). It is usually only general/basic data and sales-specific data that can be transferred to the CRM system

Base Hierarchies

There are 3 main predefined Hierarchies in SAP CRM system

R3MATCLASS   

R3PRODHIER

R3PRODSTYP

Note: Custom Hierarchies can also be  created within SAP CRM as per the   requirements in the business process.