Product Master

Product types are predefined in the system.

In CRM Web UI, the term “Product” is usually used instead of “Material Master”.

ERP material master data can be transferred to the CRM system.

An ERP material master comprises various data and views, some of which cannot be processed in the CRM system (for example, accounting data). It is usually only general/basic data and sales-specific data that can be transferred to the CRM system

Base Hierarchies

There are 3 main predefined Hierarchies in SAP CRM system

R3MATCLASS   

R3PRODHIER

R3PRODSTYP

Note: Custom Hierarchies can also be  created within SAP CRM as per the   requirements in the business process.

Product Master

PRODUCT MASTER

 SAP CRM provides product master for the management of products part of different business processes in your organization

 In terms of SAP CRM, Products are goods that are the object of your company's business activities.

SAP CRM Product master can be used to maintain and retrieve all information on the products that your organization purchases or sells

SAP CRM supports up to six different types of product

Following are the SAP standard Product Types:

1)Material  - Material master data usually is created in the ERP system and transferred to SAP CRM. It is possible, though to create a material master in SAP CRM and transfer it to SAP ERP

2)Services - Describes a Service, e.g. a repair or maintenance.

3)Warranties - Warranties usually are assigned to Installed Base components

4)Financing - can describe a leasing object.

5)IP  - Intellectual Property - for Media Industry Solution : example copyright, trademark

Out of these product types IP and Financing are industry specific

Every company deals with two different types of products

Tangible and  intangible Products

Tangible: The product which we can see and touch (physical products)

Intangible: Products which we cannot see like software ,service etc..

 There are different types of material like

Raw material

Semi finished

Finished products

Trading goods

Packaging materials

Perishable Products eatable)

Hazard Material (explosives) 

etc.......

T-code for the product creation COMMPR01.